Your Guide To Personal Alarms and Telecare in Ireland

How Telecare Equipment is Installed

Installing telecare alarms, whether using home broadband or via GSM technology for homes without broadband, is generally straightforward. However, it’s essential to understand the installation process to ensure their effective use. While this guide offers general information, it’s crucial to consult your telecare supplier for comprehensive instructions tailored to your specific system. Below, we outline the typical installation process for setting up the two main types of telecare alarms: digital and GSM telecare alarms.

Installation Steps for Broadband-Based Telecare Systems

If you have broadband in your home, the telecare unit typically connects to your broadband router via one cable and plugs into a nearby electrical socket with another cable. Here are the typical installation steps:

  1. Connect to Broadband Router: The telecare unit connects to your home’s broadband router using an Ethernet cable. This connection ensures that the unit can communicate with the monitoring center over the internet.

  2. Plug into Electrical Socket: The telecare unit also needs to be plugged into a nearby electrical socket to receive power. 

  3. Carry out a Test Call: After installation, it’s crucial to perform a test call to ensure the telecare system is functioning correctly. This involves pressing the alarm button and verifying that the call successfully reaches the monitoring centre.

Installation Tips

  • Check Compatibility: Ensure your broadband connection is compatible with the telecare system you plan to install. Confirm this with your telecare supplier.

  • Optimal Placement: Place the two-way speech unit in a central location within your home, such as the hall or bedroom, to maximize the range and ensure effective communication with the monitoring center.

  • Test the System: After installation, perform test calls from different areas around your home, including the garden and driveway. This will help ensure that the alarm functions correctly in all the areas you frequent. For example, have a family member press the alarm button in the garden while you wait near the speech unit to confirm it works properly.

  • Regular Testing: Most telecare suppliers recommend conducting a test call at least once a month to ensure the system is functioning optimally. This practice helps identify any potential issues before they become critical.

  • Battery Backup for Router: Contact your broadband supplier to see if you can get a battery backup added to your router. This means the telecare system can continue to function even if there’s a power failure, providing an added layer of security and peace of mind.
Telecare Systems Can Be Ordered Online

Installation Steps for GSM-Based Telecare Systems

If you do not have a home phone line, a GSM telecare system can be used. This system functions similarly to a standard telecare two-way speech unit but connects to the monitoring center using a mobile SIM card over a cellular network. Here are the typical installation steps:

  1. Plug into Electrical Socket: The GSM telecare unit needs to be plugged into a nearby electrical socket to receive power. Ensure the power source is reliable, as the unit must remain operational at all times.

  2. Carry out a Test Call: After installation, it’s crucial to perform a test call to ensure the telecare system is functioning correctly. This involves pressing the alarm button and verifying that the call successfully reaches the monitoring centre.

Installation Tips

  • No Need for a Home Phone Line: Since GSM telecare units use a mobile SIM card, they do not require a home phone line. This makes them ideal for homes without traditional phone lines.

  • Cost Considerations: GSM telecare units are generally a bit more expensive than standard telecare units because they operate over cellular networks. Suppliers typically provide a SIM card with the unit, but some may allow you to use your own SIM card. If you choose to use your own, it’s best to opt for a contract SIM to ensure there is always credit available for emergency calls.

  • Roaming SIM Cards: A roaming SIM card is highly recommended for GSM telecare units. Roaming SIM cards, also known as world SIM cards, search for the strongest network signal available. If one mobile operator’s service is down, the SIM will connect to another operator, increasing the reliability of emergency calls. In contrast, a single network SIM won’t have this capacity, making calls more likely to fail during network outages.

  • Test the System: After installation, perform test calls from different areas around your home, including the garden and driveway. This will help ensure that the alarm functions correctly in all the areas you frequent. For example, have a family member press the alarm button in the garden while you wait near the speech unit to confirm it works properly.

  • Regular Testing: Most telecare suppliers recommend conducting a test call at least once a month to ensure the system is functioning optimally. This practice helps identify any potential issues before they become critical.

  • Battery Backup: Some GSM telecare units come with a built-in backup battery, allowing the system to continue functioning during a power outage. This feature is crucial for maintaining continuous protection.

Telecare Systems Can Be Ordered Online

The information provided above is for general guidance only. Always contact your telecare equipment supplier for detailed instructions on installing and testing any telecare equipment in your home.

Welcome to Telecare.ie, your guide to pendant alarms and telecare solutions in Ireland. Our resources and information are also valuable to readers in the UK and beyond.

We are proudly supported by Ireland’s longest-established telecare company, TASK Community Care. Based in County Meath, and with their NI counterpart, TASK Connect, in Lurgan, TASK supplies top-quality telecare equipment and offers a 24-hour telecare monitoring service throughout Ireland and the UK.

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